Question 1

What areas do you cover?

Accepted Answer

We primarily cover Motherwell, North Lanarkshire, and Glasgow, including nearby towns such as Airdrie, Coatbridge, Wishaw, Bellshill, Cumbernauld, and Kilsyth.

Question 2

How long has Kirkhall Wall Coatings been in business?

Accepted Answer

Kirkhall Wall Coatings is a family-run team with over 20 years of practical coatings and refurbishment experience.

Question 3

Are you fully insured?

Accepted Answer

Yes, we are fully insured with public liability insurance up to £2M. We take every precaution to ensure your property is protected, but we have comprehensive coverage for your complete peace of mind.

Question 4

What services do you offer?

Accepted Answer

Our core services are external wall coatings, roof refurbishment, and uPVC spraying for windows, doors, fascias, and trims.

Question 5

Do you repair surfaces before coating?

Accepted Answer

Yes. We assess substrate condition first and complete preparation and repairs before applying any coating system.

Question 6

Can you help with colour selection?

Accepted Answer

Yes. We provide practical guidance on coating colours and finishes to suit the property style and existing surfaces.

Question 7

What's included in a standard project?

Accepted Answer

Our standard projects include survey, preparation, required repair stages, coating application, and a tidy handover. Exact scope is confirmed in writing before work starts.

Question 8

How do you protect my furniture and flooring?

Accepted Answer

Protecting your home is our top priority. We use high-quality dust sheets, plastic sheeting, and specialized floor protection (like Correx or Packexe) to ensure every surface is fully covered before we start work.

Question 9

How long does a typical project take?

Accepted Answer

The duration depends on the scope of the work. A single room typically takes 2-3 days, while a full house might take 1-2 weeks. We will provide a clear timeline as part of our detailed quotation.

Question 10

Do I need to move my furniture before you arrive?

Accepted Answer

We ask that you move small items and breakables. We can assist with moving larger pieces of furniture to the centre of the room, where they will be thoroughly covered and protected.

Question 11

When is the best time for external coating work?

Accepted Answer

Most external work is planned around stable weather windows, but scheduling depends on the specific substrate and system requirements.

Question 12

Do you handle roof and wall repairs before coating?

Accepted Answer

Yes. We carry out relevant prep and repairs before coating so the finish bonds correctly and performs long term.

Question 13

Do you offer free quotes?

Accepted Answer

Yes, we provide free, no-obligation surveys and quotations. We'll visit your property, discuss your requirements, and provide a transparent, detailed price with no hidden extras.

Question 14

What payment methods do you accept?

Accepted Answer

We accept bank transfers, cash, and major credit/debit cards. Payment terms will be clearly outlined in your quotation.

Question 15

Are there any hidden costs in your quotes?

Accepted Answer

No. Our quotes are fully inclusive of all materials (unless specified otherwise), professional labour, and site clearance. The price we quote is the price you pay.

Question 16

What exactly is included in the price?

Accepted Answer

Our standard pricing covers survey, preparation, coating application, and clean handover. Any additional remediation or access requirements are listed transparently in your quote.

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